As a residency curriculum committee we periodically review anonymous feedback from our residents about their learning experience. This is an invaluable process that brings important perspective to those of us who can lead improvements. In many cases, the improvements benefit not just residents, but faculty and patients too. An example that recently highlighted this … Continue reading Can we code more consistently by using our pool?
By Dr. Christopher Wasden The biggest failure in healthcare is that no one has ever considered the consumer (aka the patient) the customer. Consequently, all stakeholders such as governments, private payers, medtech and pharma companies, and providers almost always ignore consumer-oriented value propositions, and instead focus on creating and delivering their value propositions to one … Continue reading Ten Digital Health Tensions Driving Innovation in Healthcare
By Susan Cochella, MD, MPH Erin Fraher, PhD, MPP, and her team at the University of North Carolina have developed a data-driven tool that Utah can use to deliver more value by strategically planning the healthcare workforce. I learned about her work from a colleague on an advisory board in Florida when I asked if … Continue reading Delivering Value and Health through Workforce Plasticity
By Susan Pohl, MD Many of us fondly remember the smart, independent physicians portrayed in American television dramas. Dr. Marcus Welby (Marcus Welby, MD), Dr. Hawkeye Pierce (M.A.S.H.) and Dr. Gregory House (House) all seem to be independent spirits who frequently puzzle their partners with their personality and bristle at teamwork. They seem to work … Continue reading Am I on an Effective Quality Improvement Team?